Warranty
Wahoo Pools warranties all work that is a failure of the product caused by workmanship or product failure for one year. Excluded from this are color blends or veining from natural stone and scaling of the plaster surface. you have 3 items from Jandy or Pentair, these items are warrantied through manufacture for 3 years. Below is a list of disclaimers provided in the contract of sale. Please note all warranties will be handled in the order received. Warranties can take up to 2 weeks to assess.
Contract disclaimers
Contract disclaimers
Paver Joints
Sand joints are only meant to lock pavers in place to prevent chattering. It is not meant to be installed for looks. Ask about poly-meric sand if seeing
exposed sand interest you.
Natural Stone
The first and most important consideration when choosing Travertine Pavers for your project is that they are a natural stone product. Natural Stone
products are inherent to COLOR & TEXTURE VARIATIONS, and it is these very characteristics that give Travertine Pavers their beauty and appeal.
Travertine Pavers are typically very porous, which means that it is very common for individual pavers to have small pits or holes, and/ or even have a portion of a corner missing. Travertine Pavers are often pre-cut and tumbled overseas, which can cause variations in the sizes of the individual pavers.
These variations can and will ultimately impact the consistency of paver patterns and joints. The design of the decking area will strongly impact the number of cuts made to individual pavers during the installation process. Free-form designs are always going to require that more individual pavers get cut during installation. Once a paver is cut, it will lose the Tumbled or Chiseled Edge on the cut side of the paver. Travertine Pavers that are set on top of a compacted gravel and sand sub-base may experience some minor settling. This more than likely will take place within the first 30 – 60 days after installation. If this occurs, we will be happy to return after the 60-day period to make any necessary corrections to the settled pavers.
SALT WATER POOLS: It is strongly recommended that Travertine Pavers installed around a Salt Water Swimming Pool are sealed with a deep penetrating sealer to protect against the salt’s erosion. The average cost to seal the pavers is around $1.25 – $1.50 per square foot and should be done approximately every two years.
Colored Pool Plaster Finishes, Pebble or Quartz
By its nature, colored plaster will accentuate all of the characteristics normally found in white plaster. Mottling, for example, can be more pronounced in colored plaster than in white. Colored plaster may also exhibit pigment stains, streaks, unevenness of color and more noticeable checking and crazing. Also, variations of shade will exist between color sample chips and mixed plaster. Over time, the color may fade completely or grow gradually lighter
and will often not be the precise shade that was anticipated. It’s important to note that none of these conditions are considered a deficiency of the product.
Colored pebble pool finishes are composed of natural materials that may have certain inherent characteristics. Normal mottling could occur across the surface resulting from differences in moisture content and/or rate of hydration within the matrix of the surface coating. Normal mottled variation is not considered a failure or defect but is a normal characteristic of cementitious products. By its nature, colored pool finishes can accentuate all of the characteristics normally found in cementitious materials. Mottling explained above, for example, can be more pronounced in colored products than in white. Colored pool finishes may also exhibit pigment stains, streaks, unevenness of color, and more noticeable checking and crazing. It’s important to note that none of these conditions are considered a deficiency of the product.